The Approach
There are roughly three kinds of AV installers working in Dallas-Fort Worth right now. First, the app-based platforms (Handy, TaskRabbit, Geek Squad) that send whoever's available — often well-meaning but under-trained. Second, the high-end integrators who won't touch a project under $15,000 and charge what feels like luxury-resort pricing. Third, everyone in between — which is where most actual homeowners end up shopping.
Garland Home Theater operates in that middle band. A $149 TV mount gets the same care as a $50,000 theater build. Both get done by licensed installers with proper insurance, both get tested before the invoice goes out, and both get a real warranty — not a "good luck and God bless" handshake.
What Licensing Actually Means
In Texas, low-voltage electrical work — which includes AV wiring, speaker installation, network cabling, and most smart home integration — requires licensing through the Texas Department of Licensing and Regulation. A lot of "installers" are working without it. That's their risk until something goes wrong in your home, at which point it becomes your risk. Licensed work means the job passes inspection, insurance claims get honored, and real estate disclosures don't become a headache at sale time.
Active credentials and coverage:
- Texas low-voltage electrical contractor license (current)
- $2,000,000 general liability insurance policy
- Texas workers' compensation coverage for anyone on-site
- Authorized dealer relationships with Sonos, Control4, Lutron, Denon/Marantz, Klipsch, KEF, and others
Certificates available on request. Commercial projects that require additional-insured endorsements on your building or property policy can be added within 24–48 hours.
Fixed Pricing, Always
Every residential and commercial project gets a fixed-price quote after the walkthrough. "Time and materials" billing is reserved for AV repair calls where the scope is genuinely unknowable until diagnostics are done — and even then, diagnostics get a flat rate, not an open meter.
If something unexpected shows up mid-install — metal studs behind drywall, abandoned wiring, a fireplace insert that extends further back than measured — it's absorbed. Change orders only happen when you change the scope. This has always been the policy, and it's what separates a proper contractor from an outfit that upsells surprises on invoice day.
Equipment
Most equipment is sold at or below MAP (minimum advertised price) pricing through authorized dealer relationships. On higher-end audio and video brands, the savings vs. Best Buy or Amazon is meaningful — sometimes 10–25%. That said, there's no requirement to buy through the installation. If you already own the equipment, it's installed without markup on labor. The invoice doesn't change.
A short list of brands installed regularly: Sony, Samsung, LG, Sonos, Denon, Marantz, Yamaha, Anthem, NAD, Integra, Onkyo, Klipsch, KEF, Bowers & Wilkins, Polk, Definitive Technology, Monitor Audio, Focal, Paradigm, Triad, James Loudspeaker, JL Audio, SVS, Rythmik, REL, Epson, JVC, Sony projectors, Control4, Lutron, Savant, QSC, Extron, Crestron (commercial), Planar, Samsung commercial LED, LG commercial displays.
Residential vs Commercial
Both get handled, but they're treated as distinct disciplines. Residential AV is about livability and aesthetics — hidden wires, matched finishes, invisible subwoofers. Commercial AV is about code compliance, structured cabling standards, ADA requirements, and serviceability for equipment that runs 16 hours a day. A contractor who treats both the same way is probably cutting corners on one of them.
On the residential side: home theater, TV mounting, surround sound, whole-home audio, smart home integration, outdoor entertainment, projection systems. On the commercial side: restaurants and sports bars, corporate conference rooms and video walls, medical and dental office AV, and fitness centers / gyms.
Warranty
All workmanship is covered for 5 years. Mounts, wiring, speaker placement, calibration — if any of it fails due to how it was installed, it gets fixed at no charge. Equipment warranties are separate (those come from the manufacturer), but manufacturer warranty claims get handled from this end when they come up. No "sorry, contact the manufacturer yourself" runaround.
Service Areas
Garland · Rowlett · Richardson · Plano · Dallas · Mesquite · Sachse · Wylie · Murphy · Allen · McKinney · Frisco · Carrollton · Addison · Highland Park · University Park · Lake Highlands · White Rock · Lakewood · Heath · Rockwall · Prosper · Fairview.
No travel fees within 30 miles of Garland. Farther out, a modest travel line item gets added to the quote so there are no surprises. Commercial projects are quoted anywhere in the DFW metroplex.
Get in Touch
Call (214) 910-1277 or request a quote online. Calls and online inquiries get returned within one business day — usually much sooner during business hours.